Get in touch

If you have any questions about the BTB Pension Scheme, please contact the administrator, Buck, at the following address:

British Tourist Boards Staff Pension and Life Assurance Scheme
Buck Admin Team
Buck (Ipswich)
P O Box 323
Mitcheldean
GL14 9BL

Tel: 01473 293474
Email: btb@buck.com

Please remember to quote the name of the Scheme and your National Insurance number in all correspondence with the Scheme administrator.

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Data protection

In order to run the British Tourist Boards Staff Pension & Life Assurance Scheme, the Trustees and their advisers need to hold and process information about you. Under the Data Protection Act 1998 you have rights to ensure that all personal data held about you is obtained and processed lawfully and fairly.
Any information you provide in connection with any application, request or enquiry will be passed directly to the Administration Team. The Administration Team will not disclose any personal information which we collect about you when you visit the site to a third party outside the British Tourist Boards Staff Pension & Life Assurance Scheme without your consent. You can read more about our data and how we use it here.