Capita plc cyber incident – update

Following our initial letter to all members about the Capita cyber incident, a second letter (dated 16 June 2023) was sent to members in receipt of a pension who were directly affected by the data breach. The letter contained a unique activation code enabling members to subscribe at no cost to Experian’s Identity Plus web, social media and database monitoring service. Please find attached here a supplementary set of frequently asked questions (FAQs) that the Trustees have produced to help these members with their queries.